Return Policy

UKLUXURYWATCHES

Return Policy

15-DAY MONEY-BACK GUARANTEE 

Here at Ukluxurywatches, we understand sometimes you may not be completely satsified with your order or the product does not meet your expectations. Hence why we offer you 15 days to return the item back to us for an exchange or full refund.

RETURN PROCEDURE

Once you’ve made up your mind to return the item back to us, Contact our support team by email through this contact form. We are available 24/7 to answer your queries and assist you on how to proceed with your return.

 

Note:

  • You must notify us within 15 days from the time you received your order confirmation email

  • All returned Items must to be in the same condition as to how it was originally sent out (We will inspect the items for any: damages, scratches, re-sizing, smudges, cracks, marks)

  • You are responsible to cover the fees and charges for returning the item Exception: If we investigate and find that we made a mistake, in this case we will cover all return charges for you

  • All items must be returned to us via a tracked service courier (if the item is lost or we do not receive it, unfortunately we cannot offer you a refund)
We want to make shopping at Ukluxurywatches easy for everyone. We hope that our return policy is reasonable and clear enough for you to have a better shopping experience.