15-DAY MONEY-BACK GUARANTEE
Here at Ukluxurywatches, we understand sometimes you may not be completely satsified with your order or the product does not meet your expectations. Hence why we offer you 15 days to return the item back to us for an exchange or full refund.
Once you’ve made up your mind to return the item back to us, Contact our support team by email through this contact form. We are available 24/7 to answer your queries and assist you on how to proceed with your return.
- You must notify us within 15 days from the time you received your order confirmation email
- All returned Items must to be in the same condition as to how it was originally sent out (We will inspect the items for any: damages, scratches, re-sizing, smudges, cracks, marks)
- You are responsible to cover the fees and charges for returning the item Exception: If we investigate and find that we made a mistake, in this case we will cover all return charges for you
- All items must be returned to us via a tracked service courier (if the item is lost or we do not receive it, unfortunately we cannot offer you a refund)